1. Introduction

Syco Graphix is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order details and purchase history
  • Payment information (processed securely via third-party providers)
  • Website usage data (such as IP address, browser type, and pages visited)

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Communicate with you regarding your order
  • Provide customer support
  • Improve our website and services
  • Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, including:

  • Contractual necessity (to fulfil your order)
  • Legal obligations
  • Legitimate interests (such as improving our services)
  • Consent (for marketing communications, where applicable)

4. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

  • Payment processors
  • Delivery and courier companies
  • IT and website service providers

These third parties are only given the data necessary to perform their services and are required to keep your information secure.

5. Data Retention

We only retain your personal data for as long as necessary to:

  • Fulfil the purposes it was collected for
  • Comply with legal, tax, and accounting requirements

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Restrict or object to processing
  • Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Syco Graphix
Telephone: 01543 422400
Email: sales@sycographix.co.uk